DELIVERY AND SHIPPING

Thank you for choosing our yoga supply store. We are committed to providing safe, fast, and reliable shipping services to our customers in the United States. The following shipping terms apply to all orders purchased through this website and shipped to locations within the United States.

1. Shipping Coverage

We currently offer shipping services within the United States, including the contiguous 48 states, Alaska, and Hawaii. All orders are processed and shipped in accordance with the following shipping policies.

2. Order Processing Time
   All orders will be processed within 1–3 business days after successful payment.
   Order processing time does not include weekends or U.S. federal holidays.
   Once your order has shipped, we will send a shipping confirmation email containing your tracking number.
3. Delivery Time

Estimated delivery times for the United States:

Standard Shipping: 3–7 business days

Actual delivery times may be delayed due to weather, holidays, peak shipping seasons, remote locations, or other uncontrollable factors.

4. Shipping Partners

To ensure safe and timely delivery, we partner with several professional logistics providers, including but not limited to:

United States Postal Service (USPS)
United Parcel Service (UPS)
FedEx
DHL

The specific shipping method and carrier will be automatically selected based on the delivery address, product type, and shipping efficiency.

5. Order Tracking

Once your order ships, you will receive a confirmation email containing a tracking number. You can check the status of your package on the carrier’s official website.

If you have not received your order within a reasonable timeframe after the shipping notification, please contact our customer service team, and we will assist you in tracking the shipment.

6. Shipping Address Requirements

Please ensure that you provide accurate and complete shipping information when placing your order, including the recipient’s name, street address, city, state, and ZIP code.

Customers may be held responsible for costs associated with delivery failures, returns, or re-shipments caused by incorrect address information provided at checkout.

7. Lost or Damaged Packages

If your package is lost, damaged, or encounters delivery issues during transit, please contact us promptly after receiving the item(s) and provide your order number along with relevant supporting information.

We will investigate the matter with our logistics partners and provide a solution based on the specific circumstances. 8. Notice Regarding Delivery Delays

While we make every effort to ensure orders are delivered on time, we cannot fully control delivery delays caused by adverse weather, natural disasters, public events, logistics carrier delays, or other factors beyond our control; however, we will actively assist you in resolving any related issues.

9. Contact Us

If you have any questions regarding our shipping policy, order delivery, or logistics status, please contact us via the customer service email listed on our website.

Thank you for your understanding and support; we remain committed to providing you with a reliable and efficient shopping and delivery experience.