CONTACT US

We are dedicated to providing every customer with high-quality products and professional customer service. If you have any questions regarding products, orders, shipping, refunds, or using our website, our customer support team is here to assist you.

Company:
Calmora LLC

Address: 2825 TERRACE GROVE DR, CONROE, TX 77304

Phone: +1 (945) 254-4033

Email: fabianchidozie@calmorayoga.com

Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM (Eastern Standard Time, EST)
Weekends & US Federal Holidays: Email support only; response times may be slightly delayed.

Contact Information

You can contact us via email. To help us process your request faster, please include the following information if possible:

Order number (if applicable)
Name and email address used when placing the order
Detailed description of the issue
Relevant photos or attachments (e.g., if there is a quality issue with the product)
Response Time

We typically respond within 1–2 business days of receiving your email. Response times may be longer during promotional events, holidays, or peak order periods; we appreciate your understanding and patience.

Service Scope

Our customer service team can assist you with the following:

Product inquiries
Order status inquiries
Modifying or canceling orders (before shipment)
Shipping-related issues
Return, refund, and exchange requests
After-sales service and general inquiries
Important Reminder

To ensure the security of your account, please do not send credit card numbers, bank account details, or other sensitive payment information via email. All payments should be made through the secure checkout system provided on our website.

Thank you for your trust and support. We remain committed to providing you with a safe, convenient, and enjoyable shopping experience.